Frequently Asked Questions

mssgs is a team chat platform for businesses and communities. Think Slack, but with your data in the EU.

mssgs is built by RUAL, a Dutch software company from Brummen with 15+ years of experience in business software.

No. mssgs is a product of an existing, profitable company. We are bootstrapped - no VC money, no growth-at-all-costs mentality.

mssgs works in any modern browser (Chrome, Safari, Edge, Firefox) on desktop, tablet, and mobile. There are also native apps for iOS, Android, Windows, and macOS.

Unlimited channels, voice calls, custom bots, workflow automations, webhooks, GitHub integration, Google/Microsoft SSO, advanced permission management, and smart search.

Currently only voice calls. Video calls are on the roadmap.

Yes, you can share files in chats. There are no storage limits.

Yes, there is a REST API for custom integrations and bots.

Native integrations with GitHub, Google (SSO), Microsoft (SSO), and Unifi. Plus webhooks for anything you want to build yourself.

No, mssgs is a web-based platform and requires an internet connection.

Yes, there are native apps for iOS and Android. mssgs also works in mobile browsers.

100% on servers in the EU (Netherlands/Germany). Your data never leaves Europe.

Yes, fully. We can also sign a data processing agreement if you need one.

No. Private chats are end-to-end encrypted. We have no access to the content.

No, never. We make money from the product, not from your data.

Private chats: end-to-end encrypted. All data: AES-256 encrypted at rest, TLS in transit.

We will inform you within 72 hours in accordance with GDPR. We have incident response procedures and regular security audits.

Yes, two-factor authentication is available for all accounts.

Business is for companies: workflow automations, API and priority support. Premium is for creators: a free server for your community.

A free mssgs server with 10 members, unlimited channels, voice calls, custom themes, and a Premium badge.

Yes, at any time. Your server and data are preserved.

10 members are included. Extra members can be added.

For small teams it can work, but Business gives you more features (workflow automations, API, priority support).

Go to mss.gs and click on 'Create account'. You can start immediately.

Email us at support@mss.gs. We usually respond within 24 hours.

Not by default, but for Business accounts we can schedule a call if needed.

Yes, you can export all your data at any time. Full data portability.

Premium: cancel at any time, no notice period. Business: expires automatically after 5 years, or email us for interim questions.

You get 30 days to export your data. After that, everything is permanently deleted.